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We want you to be happy with excitement and overwhelmed with your purchase. If you'd like to return or exchange a phone or online order, please call Customer Care to obtain a return authorisation and receive further instructions.

Returns items need to be 100% intact and returned in their original packaging. Shipping charges are not usually refundable.

Remember, we cannot accept return without prior authorisation.

If we shipped the wrong item to you by mistake, please contact Customer Care and we will ship the correct item at no additional cost. Our apologies, but all items purchased from Spa In a Bottle online or by phone may be retired by contacting our Customer Care team.